Supervisor, Registration
Job ID: 54319
Area of Interest: Clerical
Location: Towson, MD US
Hours of Work: M through Friday, on call weekends
Job Facility: U Of M St Joseph Medical Center
Employment Type: Not Indicated
Shift: DAY
What You Will Do:
University of Maryland St. Joseph Medical Center is a member of the University of Maryland Medical System , a multi-hospital system with academic, community, and specialty service missions reaching every part of the state and beyond. At UM SJMC in Towson, Maryland, you can fit your job around your life. You'll find a tremendous variety of departments and units to choose from, and great managers and physicians to work with. At UM-St. Joseph, nurses and allied health professionals enjoy all of the advantages of working in a smaller, close-knit community hospital, located just north of Baltimore City.
UM SJMC is seeking a Registration Supervisor
The Registration Supervisor is responsible for the technical performance of his/her clinical areas of responsibility, management of staff performance in conjunction with the Director and ensuring adequate staffing of the department on a daily basis and on weekends/holidays.
COLLECTION/DEPOSITS: Works with staff to collect monies that are due at the time of service, reconciles money in the Emergency Department and takes the deposit to the cashier daily (Monday-Friday).
MENTORING: Provides oversight to the Department in the absence of the Director. Oversees the orientation of new staff, including completion of competency checklist, monitors progress, and completes 90 day evaluation in a timely manner for final review and approval of Director. Keeps Director informed of orientee's progress. Is solution-oriented in identifying process problems or issues that negatively impact the ability of the department to achieve departmental and organizational goals. -
REGISTRATION: Works with the Auditor/Trainer to ensure accurate collection of all registration information and provides additional education as needed. Works with the Manager of Registration to ensure adequate staffing is available to meet the needs of the Medical Center and assists with daily registration functions if staffing levels require it. Ensures that Registration personnel are following all Medical Center Policies & Procedures as well as Federal/State regulations. -
STAFF PERFORMANCE: Monitors staff performance in collaboration with Director. Completes performance appraisals and forwards to Director for review and final approval at least 2 weeks prior to deadline. Ensures that staff complies with departmental and organizational policies. Discusses non-compliance with Director in a timely manner and works collaboratively with Director to develop a Performance Improvement Plan, as necessary. -
STAFFING LEVELS: Will approve/disapprove PTO, monitor master schedule for adequate staffing levels and manage staffing according to census requirements. Will manage weekend call outs by being point of contact for staff, will ensure staffing is adequate for assigned areas, and will call back up person, as necessary.
What You Need to Be Successful:
2 - 4 years supervisory experience is Required.
Strong Verbal Communications Skills, Strong Written Communications Skills, Excellent Interpersonal Skills, Basic Computer Skills, Excellent Organizational Skills, Strong Customer Services Skills, Proven Analytical Skills
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Area of Interest: Clerical
Location: Towson, MD US
Hours of Work: M through Friday, on call weekends
Job Facility: U Of M St Joseph Medical Center
Employment Type: Not Indicated
Shift: DAY
What You Will Do:
University of Maryland St. Joseph Medical Center is a member of the University of Maryland Medical System , a multi-hospital system with academic, community, and specialty service missions reaching every part of the state and beyond. At UM SJMC in Towson, Maryland, you can fit your job around your life. You'll find a tremendous variety of departments and units to choose from, and great managers and physicians to work with. At UM-St. Joseph, nurses and allied health professionals enjoy all of the advantages of working in a smaller, close-knit community hospital, located just north of Baltimore City.
UM SJMC is seeking a Registration Supervisor
The Registration Supervisor is responsible for the technical performance of his/her clinical areas of responsibility, management of staff performance in conjunction with the Director and ensuring adequate staffing of the department on a daily basis and on weekends/holidays.
COLLECTION/DEPOSITS: Works with staff to collect monies that are due at the time of service, reconciles money in the Emergency Department and takes the deposit to the cashier daily (Monday-Friday).
MENTORING: Provides oversight to the Department in the absence of the Director. Oversees the orientation of new staff, including completion of competency checklist, monitors progress, and completes 90 day evaluation in a timely manner for final review and approval of Director. Keeps Director informed of orientee's progress. Is solution-oriented in identifying process problems or issues that negatively impact the ability of the department to achieve departmental and organizational goals. -
REGISTRATION: Works with the Auditor/Trainer to ensure accurate collection of all registration information and provides additional education as needed. Works with the Manager of Registration to ensure adequate staffing is available to meet the needs of the Medical Center and assists with daily registration functions if staffing levels require it. Ensures that Registration personnel are following all Medical Center Policies & Procedures as well as Federal/State regulations. -
STAFF PERFORMANCE: Monitors staff performance in collaboration with Director. Completes performance appraisals and forwards to Director for review and final approval at least 2 weeks prior to deadline. Ensures that staff complies with departmental and organizational policies. Discusses non-compliance with Director in a timely manner and works collaboratively with Director to develop a Performance Improvement Plan, as necessary. -
STAFFING LEVELS: Will approve/disapprove PTO, monitor master schedule for adequate staffing levels and manage staffing according to census requirements. Will manage weekend call outs by being point of contact for staff, will ensure staffing is adequate for assigned areas, and will call back up person, as necessary.
What You Need to Be Successful:
2 - 4 years supervisory experience is Required.
Strong Verbal Communications Skills, Strong Written Communications Skills, Excellent Interpersonal Skills, Basic Computer Skills, Excellent Organizational Skills, Strong Customer Services Skills, Proven Analytical Skills
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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